Submit a Warranty Claim

Thank you for choosing VONROC. you're covered by a 2-year warranty for machines and a 6-month warranty for non-wear accessories, batteries, and chargers.

We understand that sometimes products may encounter issues, and we're here to assist you through our warranty process. Please follow the instructions below to submit your product warranty application:

Our dedicated team will review your application promptly and get in touch with you to guide you through the next steps. If you have any questions or need further assistance, refer to our website for FAQs or contact our customer support.

Warranty Claim Submission

Your Contact Information

Please start by sharing your personal and contact information in the fields below. Your details ensure we can reach you swiftly and provide the best support possible.

First Name

Last Name

Phone/Mobile

Where did you purchase the product?

Order Number

Product Details

Please provide the model number and serial number on the name plate of your tool. This small, sticker is usually on the side of the tool and provides the necessary details. If you're unsure, check areas like the handle, base, or motor housing.

Product Model Number (Article Number)

Serial Number

Issue Description

Provide a brief description of the problem you're experiencing with the product. Be specific and detailed to help us better understand the issue.

Problem Description

Optional Attachment

If applicable, you can upload a photo or document related to the issue. This can help us to speed up the process.

How many pictures or videos do you want to add?

File Upload

Choose File

File Upload

Choose File

File Upload

Choose File

File Upload

Choose File

File Upload

Choose File

Additional Comments

Submit a Warranty Claim

Your Contact Information

Product Details

Issue Description

Optional Attachment

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